⛔ Read Before Posting in Game Help [Oct. 16th] ⛔ Feb 21, 2015 22:55:49 GMT
Post by blackmailchan on Feb 21, 2015 22:55:49 GMT
Welcome to the Game Help Section!
Any issues you are having, technical or not with your game, can be hopefully solved here!
Before you do post here, make sure of these few things:
- Game is updated to current version, current version is always whatever is posted up on the website.
- You are running a reasonable graphic setting for your computer or attempted other settings to see if it fixes your issue (i.e Fantasic, Beautiful, Good, Simple, Fast or Fastest).
- The game is not blocked by your firewall, which is the main cause of any network related issues. Guide to check firewall settings.
- Check to see if someone who has asked a similar question has had theirs answered!
Commonly Asked Questions
- Where is the game download?
The Game Download can be found at the top of the forum navigation bar or on our Official Website.
- Game appears malicious?
The game appears to be 'malicious' due to the fact that Cereal Soup is new and may not match Google's list of "known good files and publishers". We can assure you the game is 100% safe to play and will not harm your device.
- Haven't gotten an activation email?
Some email hosts may block Cereal Soup activation emails. If this happens please post on this thread: [x] to resolve the issue, as we can manually activate your account. In order to activate your account you must provide the username.
- When logging in, game says: "Invalid Username/password"?
Chances are, you have registered on our website/forums instead of the game. To resolve this, you need to download the game, open it up and register there. You should also be sure that your account has been email activated before attempting to log in.
Additionally, check at the top of the forum to see the server status. If it says anything besides: ONLINE, then you won't be able to log in. Wait until the server is online again to see if that fixes your issue.
- Forgotten Password?
At the minute in order to fix the forgotten password issue you will have to PM a moderator or global moderator.
- How do I play as a canis/felis?
In order to play as a canine or feline a member must unlock the species. A member can do this by sniffing the skulls of the respective species in game.